Frequently Asked Questions
Everything you need to know about your next glam haul.
When will my order ship?
Most orders are processed within 3-5 business days. During major launches or sales, processing may take up to 10 business days due to high volume.
Are your products cruelty-free?
Yes! We are 100% cruelty-free and do not test on animals. We are also proud to be Leaping Bunny certified.
What is your return policy?
Due to the affordable nature of our products and for hygiene reasons, all sales are final. We do not offer returns or exchanges except in cases of damaged or incorrect items.
Do you ship internationally?
We ship to most countries worldwide! Shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Are your products vegan?
While many of our products are vegan, some do contain animal-derived ingredients like carmine. You can find the full ingredient list on each product page to verify vegan status.